ICS 2017 | Madrid, 29th & 30th November

SPONSORSHIP

REGISTRATION
& FEES

VENUE &
ACCOMMODATION

PROGRAMME

|

SPEAKERS

Conference and social programme

This programme may be subject to alterations and additions

28th November

• 18.45 Welcome cocktail (By invitation only) Exclusive for Speakers, sponsors and press

(Room Roma 1 - First floor - Hotel NH Eurobuilding Collection)

• 20.30 CLIA SPAIN ANNUAL DINNER (By invitation)

*Coaches for the CLIA Spain Annual Dinner will be departing at 20.00 from NH Eurobuilding Hotel.

29th November

• 08.00 - 08.45 Registration (08:45 registration closes)

• 09.00 - 09.30 INAUGURATION OF THE INTERNATIONAL CRUISE SUMMIT 2017

• Virginia Lopez Valiente, CEO CRUISES NEWS MEDIA GROUP

• Sabine Schwanz, Director of Travel Trade & Connectivity MADRID DESTINO - MADRID CITY COUNCIL

• Marta Blanco, General Manager of Tourism MADRID REGIONAL GOVERNMENT

• Manuel Butler, General Director TURESPAÑA

• José Llorca Ortega, President SPANISH STATE PORTS

• 09.30 - 09.35 Intro

• Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS EUROPE

• 09.35 - 09.45 Keynote speech - President of MedCruise

• Airam Díaz Pastor, President MEDCRUISE

• 09.45 - 11.00 Session 1: CHECKING THE PULSE OF THE CRUISE INDUSTRY

• Moderator: Olga Piqueras, Managing Director INTERCRUISES SHORESIDE & PORT SERVICES

• Craig Milan, Vice President Itineraries and Destinations VIRGIN VOYAGES

• Giuseppe Carino, Vice President Guest Experience & Onboard Revenue COSTA CROCIERE

• Doug Prothero, Managing Director THE RITZ-CARLTON YACHT COLLECTION

• Benoit Perrin, CFO PULLMANTUR CRUISES

• Christian Boell, Managing Director Europe NORWEGIAN CRUISE LINE

• 11.00 - 11.15 Presentation 1: MSC CRUISES’ GROWTH PLAN: GLOBAL PERSPECTIVES FROM EUROPE’S

LEADING CRUISE LINE

• Emiliano González, President MSC CRUISES SPAIN

• 11.15 - 11.45 Coffee break SPONSORED BY

• 11.45 - 12.15 Interview guest of honour - Interviewed by Virginia Lopez, CEO CRUISES NEWS MEDIA GROUP

• Edie Rodriguez, Americas Brand Chairman and Corporate Special Advisor PONANT

• 12.15 - 12.30 Presentation 2: ROYAL CARIBBEAN CRUISES INTO THE CRUISE EUROPEAN HORIZON

• Belén Wangüemert, Associate Vicepresident & Managing Director Eurozone ROYAL CARIBBEAN CRUISES

• 12.30 - 12.45 Presentation 3: TUI CRUISES & A JOURNEY THROUGH THE GERMAN CRUISE MARKET

• Tine Nathalie Oelmann, Director Port Operations, Shore Excursions & Ground Operations TUI CRUISES

• 12.45 - 14.00 Session 2: SALES & PASSENGERS SOURCING - CHANGING DEMOGRAPHICS IN EUROPE

• Moderator: Mark Robinson, Cruise Industry Expert

• Tine Nathalie Oelmann, Director Port Operations, Shore Excursions & Ground Operations TUI CRUISES

• Ana Karina Santini, Director Commercial Development EMEA ROYAL CARIBBEAN

• Javier Marín, Director Itinerary Planning, Full Charter & Charter Flights PULLMANTUR CRUISES

• Mike Hall, Head of Marketing CRUISE & MARITIME VOYAGES

• Valerie Conan, Cruise Director LE HAVRE TOURISM

• Jacqui Nobile, Port & Shore Excursions Operations Manager MARELLA CRUISES - TUI GROUP

• 14.00 - 15.10 Lunch SPONSORED BY

• 15.10 - 15.15 NGO at ICS: THE HUMANITARIAN ACTIONS OF VINE TRUST

• Willie McPherson, Chief Executive VINE TRUST

• 15.15 - 15.30 Presentation 4: CRUISE FACILITY DESIGN - PREPARING FOR THE FUTURE TODAY

• Mark Ittel, Partner / Senior Vice President, Ports & Maritime BERMELLO AJAMIL & PARTNERS

• 15.30 - 17.00 Session 3: MARKET TRENDS IMPACTING ON SPONSORED BY

THE FUTURE OF CRUISE PORTS

• Moderator: Chris Ashcroft, Managing Director CRUISE INSIGHT

• Mark Ittel, Partner / Senior Vice President, Ports & Maritime BERMELLO AJAMIL & PARTNERS

• Ramón Hurtado, Global Product & Operations Manager INTERCRUISES SHORESIDE & PORT SERVICES

• Christopher Windsor-Price, Marine Operations Director MARELLA CRUISES

• Maite Casas, Senior Manager Port Operations & Ground Handling PULLMANTUR CRUISES

• Miguel A. Reyna, Director, Commercial Development ROYAL CARIBBEAN

• Fernando Muñoz, Commercial Director PORT OF CARTAGENA

• Barbara Buczek, Director Corporate Development & Operational Businesses PORT OF DOVER

• 17.00 - 17.30 Coffee break SPONSORED BY

• 17.30 - 17.45 Presentation 5: INTRODUCING MARELLA CRUISES

• Jacqui Nobile, Port & Shore Excursions Operations Manager MARELLA CRUISES - TUI GROUP

• 17.45 - 18.00 Presentation 6: SWATH CRUISE SHIPS - A COMFORTABLE ALTERNATIVE FOR SMALLER LUXURIOUS

AND EXPEDITIONARY CRUISERS

• Nils P. Olschner, Sales Director Special Vessels ABEKING & RASMUSSEN

• 18.00 - 18.30 Session 4: ICS TALKS - MYSTERY TOPIC

• Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS EUROPE

• Elisabetta de Nardo, Vice President Port & Destinations Operations SILVERSEA CRUISES

• 18.30 Closing

• 20.30 Party and dinner (By invitation only) Speakers, sponsors, press - Moe Club (Live black music)

20.30: Private ICS party - Blues Jam Session / 22.30: Jazz Jam Session - Open doors

• Onwards & upwards - What’s next for the cruise industry?

• Brexit in the european tourism scene

• The role of marketing & sales in the itinerary deployment process

• The future of land programs

• Supply chain - Logistic and procurement in cruise companies

• New trends in passenger logistic in ports and terminals wordlwide

• Port development, logistics and cruise operations

• Cruise crew & recruitment

• Ship order book - Implications

• With 70 ship on the way - How to get more passengers?

• Passenger’s time. Who is the cruise passenger

• Expansion of cruise deployment

• Cruise industry growth - Impact in the markets and destinations

• Challenges of the cruise industry

• Safety in the industry, review of procedures and safeguards to remain the safest tourist industry

• Itineraries, the map of new demand, review of pricing policy, industry profitability and on-board spending

• Creation of cruise destinations. Keys to greater competitiveness

• Relationship between Ports and Destinations. The role of each

• The offer from tourist destinations. What are Cruise Lines looking for?, passenger desires, What are destinations offering?

• Image of Spain as a destination for cruise ships: How does the industry really look, What do we need to improve?

• Segments of the industry on the rise: Premium and Luxury Cruises

• The Iberian Peninsula, a common focal point for the itineraries in the Mediterranean and the Atlantic

Conference and social programme

This programme may be subject to alterations and additions

• Onwards & upwards - What’s next for the cruise industry?

• Brexit in the european tourism scene

• The role of marketing & sales in the itinerary deployment process

• The future of land programs

• Supply chain - Logistic and procurement in cruise companies

• New trends in passenger logistic in ports and terminals wordlwide

• Port development, logistics and cruise operations

• Cruise crew & recruitment

• Ship order book - Implications

• With 70 ship on the way - How to get more passengers?

• Passenger’s time. Who is the cruise passenger

• Expansion of cruise deployment

• Cruise industry growth - Impact in the markets and destinations

• Challenges of the cruise industry

• Safety in the industry, review of procedures and safeguards to remain the safest tourist industry

• Itineraries, the map of new demand, review of pricing policy, industry profitability and on-board spending

• Creation of cruise destinations. Keys to greater competitiveness

• Relationship between Ports and Destinations. The role of each

• The offer from tourist destinations. What are Cruise Lines looking for?, passenger desires, What are destinations offering?

• Image of Spain as a destination for cruise ships: How does the industry really look, What do we need to improve?

• Segments of the industry on the rise: Premium and Luxury Cruises

• The Iberian Peninsula, a common focal point for the itineraries in the Mediterranean and the Atlantic

• Behavior of cruise passengers: how they take decisions

• Sale of the cruise product, the role of agencies and the growth of online

• Relationship between Cruise companies and distribution channels

• The industry and its relationship to Social Networks and 2.0

• Cruise Terminals

• Logistics and procurement in a cruise line

• Economic impact of the cruise industry

• Marketing and Communications

• Crew recruitment

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