social programme
Conference and
ICS 2018
This programme is subject to changes and amendments
26th NOVEMBER
19.00 WELCOME RECEPTION (By invitation) Exclusively for speakers, sponsors and media
27th NOVEMBER
08.00 - 08.45 REGISTRATION
09.00 - 09.30 INAUGURATION OF THE INTERNATIONAL CRUISE SUMMIT 2018
Ornella Chacon, President SPANISH STATE PORTS
Héctor José Gómez Hernández, General Director TURESPAÑA
Marta Blanco, General Manager of Tourism MADRID REGIONAL GOVERNMENT
Iván González, Tourist Information Director MADRID CITY COUNCIL
Virginia López, CEO CRUISES NEWS MEDIA GROUP
09.30 - 10.00 INTERVIEW GUEST OF HONOUR
Manfredi Lefebvre d'Ovidio, Executive Chairman of SILVERSEA CRUISES
Interviewed by Virginia Lopez, CEO CRUISES NEWS MEDIA GROUP
10.00 - 10.10 Luis de Carvalho, Director of the Conference & CEO BERMELLO AJAMIL & PARTNERS EUROPE
10.10 - 11.30 Session 1: 2019 - SMOOTH SAILING OR MAKING WAVES IN THE INDUSTRY
Moderator: Olga Piqueras, Managing Director INTERCRUISES SHORESIDE AND PORT SERVICES
Chris Theophilides, CEO CELESTYAL CRUISES
Massimo Brancaleoni, Senior VP World Wide Sales COSTA CRUISES
Douglas Prothero, CEO THE RITZ-CARLTON YACHT COLLECTION
Richard J. Vogel, President & CEO PULLMANTUR CRUISES
Mario Ferreira, CEO MYSTIC INVEST
Kevin Bubolz, Managing Director Europe NORWEGIAN CRUISE LINE
Achille Staiano, Vice President Global Sales MSC CRUISES
11.30 - 12.00 Coffee Break / Sponsored by
12.00 - 12.10 KEYNOTE SPEECH
David Dingle, Chairman CLIA EUROPE AND CARNIVAL UK
12.10 - 12.25 Presentation: THE EVOLUTION OF SAGA CRUISES
James Langley, Director of Marine and Technical Operations SAGA CRUISES
12.25 - 13.40 Session 2: CAN CRUISE LINES, PORTS, TERMINALS AND SERVICES KEEP UP WITH THE GROWTH OF THE INDUSTRY/VESSEL SIZE?
Moderator: Alexander Napp, Managing Director PWL PORT SERVICES
Gianluca Suprani, Head of Global Port Development & Shore Activities MSC CRUISES
Remco Buis, Senior Vice President Port Operations & Development CARNIVAL MARITIME
Hugues Lamy, Director Port Operations V.SHIPS LEISURE
Steven Young, VP Port & Shore Operations CARNIVAL UK
Tine Nathalie Oelmann, Director Destination Management & Operations TUI CRUISES
Ukko Metsola, Vice President Government Relations ROYAL CARIBBEAN CRUISES LTD
13.40 - 14.00 Coaching session: ACTING TECHNIQUES FOR BUSINESS
Stany Coppet, Actor and Coach
14.00 - 15.15 Lunch / Sponsored by
15.15 - 15.25 Presentation: THE X FACTOR - SELLING CRUISES
Robin Deller, CEO IMAGINE CRUISING
15.25 - 15.35 NGO space: SOS MÉDITERRANÉE
Marc Carbonell, Rescue and Search Team
15.35 - 16.45 Session 3: THEMED CRUISES, SPECIAL EVENTS, ENTERTAINMENT AND FESTIVALS. HOW DO THEY IMPROVE SHIP OCCUPANCIES AND GUEST SATISFACTION, AND HOW CAN DESTINATIONS GET INVOLVED?
Moderator: David Selby, Managing Director TRAVELYIELDS LTD.
Robin Deller, CEO IMAGINE CRUISING
Mike Hall, Head of Marketing CRUISE & MARITIME VOYAGES
Keith Blundell, Director BLUE CHIP TOURISM
Susannah Daley, Founder, CEO and Creative Director PEEL ENTERTAINMENT GROUP
Sacha Rougier, Managing Director CRUISE GATE HAMBURG
16.45 - 17.00 Presentation: NEW PROJECTS IN BUSINESS - NORWEGIAN YACHTS
Ulf Henrick Wynnsdale, CEO NORWEGIAN YACHT VOYAGES
17.00 - 17.30 Coffee Break / Sponsored by
17.30 - 18.10 Presentation: VIRTUAL REALITY IN CRUISE BUSINESS - PRESENTING COSTA SMERALDA
Massimo Colautti, CEO SIMCOVR
Andrea Prati, Director Worldwide Channels Strategy & Commercial Operations Worldwide Sales Department COSTA CRUISES
18.10 - 18.30 ICS TALKS
Mário Ferreira, CEO MYSTIC INVEST
18.30 Closing
20.00 - 22.30 PARTY AND DINNER (By invitation only) Exclusively for speakers, sponsors and media - Moby Dick Club, live music
22.30 - 24.00 Open for rest of delegates - Moby Dick Club
28th NOVEMBER
09.00 - 09.15 Intro
Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS EUROPE
09.15 - 09.45 PRESIDENT ON PRESIDENT
Airam Diaz Pastor, President MEDCRUISE
Michael McCarthy, President CRUISE EUROPE
09.45 - 10.00 Presentation: VARIETY CRUISES - YACHTS ON CRUISING
Yiannis Vontas, Senior Partner - Executive V.P. Development & Marketing VARIETY CRUISES
10.00 - 11.15 Session 4: NAVIGATING INTO THE SPOTLIGHT- DIFFERENTIATORS WITHIN THE LUXURY MARKET
Moderator: Liz Gammon, General Manager TVG TRAVEL
Alfredo Spadon, Managing Director Europe and Asia SILVERSEA CRUISES
Yiannis Vontas, Senior Partner - Executive V.P. Development & Marketing VARIETY CRUISES
Jannicke D. Rognstad, Vice President SEADREAM YACHT CLUB
Juan Rodero, CEO STAR CLASS
Zeljka Galik Cimic, Product Development Manager SCENIC OCEAN CRUISING
Carmen Morosan, Global Shore Excursions Manager INTERCRUISES SHORESIDE & PORT SERVICES
11.15 - 11.45 Coffee Break / Sponsored by
11.45 - 12.00 Presentation: CRUISING TOWARDS SUSTAINABILITY
Esther Mallach, Partner ARNECKE SIBETH DABELSTEIN
12.00 - 12.15 Presentation: DESTINATION EXPERIENCE ACCORDING TO FRED OLSEN
Martin Lister, Head of Itinerary Planning & Destination Experience FRED. OLSEN CRUISE LINES
12.15 - 13.45 Session 5: PASSENGER EXPERIENCE - WHAT DOES IT REALLY MEAN? WHAT IS ITS REAL IMPACT? AND HOW MUCH DO WE CARE?
Moderator: Mark Robinson, Chief Commercial Officer GLOBAL PORTS HOLDING
Linda-Marie Högsten, Manager Land Adventures SEADREAM YACHT CLUB
James Langley, Director of Marine and Technical Operations SAGA CRUISES
Martin Lister, Head of Itinerary Planning & Destination Experience FRED. OLSEN CRUISE LINES
Chris Coates, Group Commercial Director CRUISE & MARITIME VOYAGES
Ana Belén Fernández, Marketing Director PULLMANTUR CRUISES
Sander Groothuis, Director Maritime Operations THE RITZ-CARLTON YACHT COLLECTION
13.45 - 13.55 MASTER ICS ANNOUNCEMENT
Tomas Matesanz, MASTER ICS HOST
13.55 CLOSING
Virginia López, CEO CRUISES NEWS MEDIA GROUP
Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS EUROPE
Issues addressed in the last seven years:
• Onwards & upwards - What’s next for the cruise industry?
• Brexit in the european tourism scene
• The role of marketing & sales in the itinerary deployment process
• The future of land programs
• Supply chain - Logistic and procurement in cruise companies
• New trends in passenger logistic in ports and terminals wordlwide
• Port development, logistics and cruise operations
• Cruise crew & recruitment
• Ship order book - Implications
• With 70 ship on the way - How to get more passengers?
• Passenger’s time. Who is the cruise passenger
• Expansion of cruise deployment
• Cruise industry growth - Impact in the markets and destinations
• Challenges of the cruise industry
• Safety in the industry, review of procedures and safeguards to remain the safest tourist industry
• Itineraries, the map of new demand, review of pricing policy, industry profitability and on-board spending
• Creation of cruise destinations. Keys to greater competitiveness
• Relationship between Ports and Destinations. The role of each
• The offer from tourist destinations. What are Cruise Lines looking for?, passenger desires, What are destinations offering?
• Image of Spain as a destination for cruise ships: How does the industry really look, What do we need to improve?
• Segments of the industry on the rise: Premium and Luxury Cruises
• The Iberian Peninsula, a common focal point for the itineraries in the Mediterranean and the Atlantic
• Behavior of cruise passengers: how they take decisions
• Sale of the cruise product, the role of agencies and the growth of online
• Relationship between Cruise companies and distribution channels
• The industry and its relationship to Social Networks and 2.0
• Cruise Terminals
• Logistics and procurement in a cruise line
• Economic impact of the cruise industry
• Marketing and Communications
• Crew recruitment
See the full programmes
of previous editions
The International Cruise Summit is a registered Brand and Product of:
Information and queries: informacion@cruisesnews.es
+34 91 630 64 99 (10.00 / 14.00 hrs)
Executive Partner of CLIA