Conference directors: David Selby & Virginia López Valiente. *This section will be updated on daily basis.
ICS 2021
16th NOVEMBER 19.30Welcome receptionExclusively for speakers, sponsors and media Sponsored by:
17th NOVEMBER 08.00 - 08.45 Reception and badges
09.00 Inauguration of the International Cruise Summit 2021 Marie-Caroline Laurent, Director General Cruise Lines International Association (CLIA) Europe Francisco Toledo, President SPANISH STATE PORTS Virginia López Valiente, CEO INTERNATIONAL CRUISE SUMMIT & CRUISES NEWS MEDIA GROUP
09.20 Intro David Selby, Managing Director TRAVELYIELDS LTD. 09.30 Presentation:Vaccines and immunisation - What happens next Professor Gordon Dougan, CAMBRIDGE UNIVERSITY INSTITUTE OF IMMUNOLOGY & INFECTIOUS DISEASE 09.45 Session 1:THE FUTURE OF CRUISING - Whilst so much over the last 18 months has been concerned with Re-Start, we ask industry leaders to discuss what is ahead for the industry over the next 10-20 years Moderator:Virginia Quintairos, Global Business Development Director INTERCRUISES SHORESIDE & PORT SERVICES Roberto Martinoli, President & CEO SILVERSEA CRUISES Mario Zanetti, President COSTA CRUISES Jonathan Daniels, Chief Executive & Port Director PORT EVERGLADES Ben Bouldin, Vice President EMEA ROYAL CARIBBEAN GROUP 10.45 Presentation: Introducing Ambassador Cruise Lines Chris Coates, Chief Commercial Officer AMBASSADOR CRUISE LINES 11.00 Presentation:The Indian cruise market and Cordelia Cruises Amado Franco, Chief Operating Officer CORDELIA CRUISES
11.15 Coffee break Sponsored by: 11.45 1 on 1 withMario Zanetti, President of COSTA CRUISES Interviewed by Virginia López Valiente CEO INTERNATIONAL CRUISE SUMMIT & CRUISES NEWS MEDIA GROUP 12.15 Session 2:DESTINATION RECOVERY - Whilst the Restart has been great for the industry and continues to move forward, destinations have generally been the last to be able to join in. Experts discuss how destination stakeholders at large can get more involved in 2022 and beyond Sponsored by: Moderator:Adam Coulter, Managing Editor CRUISE CRITIC UK Adam Sharp, Director International Destination Development ROYAL CARIBBEAN GROUP Anne-Marie Blum, Manager VAR PROVENCE CRUISE CLUB Tine Oelmann, Director Destination Management & Operations TUI CRUISES Karen Dawney, Shoreside Destination Manager FRED OLSEN CRUISES Grethe Parker, Sales, Marketing and Cruise Manager PORT OF NARVIK 13.15 Reality Check: What´s next in destination sustainability? Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS (B&A) EUROPE Ukko Metsola, Adviser CLIA EUROPE Jacob Bjarkam, Business Development Manager POWERCON
13.45 - 15.00 Networking lunch Sponsored by: 15.00 Presentation:Introducing Ocean Residences Development Renato Chizzola, Senior Vice President OCEAN RESIDENCES DEVELOPMENT
15.15 Presentation:Introducing Explora Journeys Sacha Rougier, Head of Itinerary Planning and Shore Experiences EXPLORA JOURNEYS
15.30 In conversation: Luxury vs. Expedition - Is there a meeting point? Interviewer: David Selby, Managing Director TRAVELYIELDS LTD. Frederique Patry, Senior Manager Itinerary Planning SILVERSEA CRUISES Zeljka Cimic, Product Development Manager Ocean Cruises SCENIC CRUISES Kristin Badgett, Vice President of Revenue Management & Itinerary Planning WINDSTAR CRUISES Regina Von Hesse, Product Manager Expedition Cruises HAPAG-LLOYD CRUISES
16.10 Master ICS:Round of questions David Selby, Managing Director TRAVELYIELDS LTD. Sponsored by: 16.20 Session 3:THE 2021 SENSE CHECK FOR THE FUTURE - Cruise lines have gone back into operation around the world, but it hasn’t been without its challenges. How has the industry done? What are the lessons learnt and what are the prospects for next year? Panellists take an honest look at the issues and share their experiences as we continue to look forward to 2022 Sponsored by: Moderator:Mark Robinson, Cruise Consultant Sander Groothuis, Vice President Port & Shore Operations CARNIVAL UK Alessandro Carollo, Director of Government Relations ROYAL CARIBBEAN GROUP John Portelli, General Manager ROMA CRUISE TERMINAL Alexander Napp, Managing Director PWL PORT SERVICES Leslie Peden, Chief Commercial Officer CELESTYAL CRUISES 17.20 - 17.30 Closing of the first day
20.00 Party & dinner - By invitation - Exclusively for speakers, sponsors and media Sponsored by: 18th NOVEMBER 09.00 Intro David Selby, Managing Director TRAVELYIELDS LTD. Virginia López Valiente, CEO INTERNATIONAL CRUISE SUMMIT & CRUISES NEWS MEDIA GROUP
09.00 Presentation:Port Everglades - View from one of the world’s big 3 - It’s not just about COVID Jonathan Daniels, Chief Executive PORT EVERGLADES
09.15 Presentation:The expansion of Mystic Invest Ferdinand Strohmeier, Chief Executive Officer MYSTIC INVEST
09.30 Session 4:CREWING THE INDUSTRY - Repatriating crew was one of the biggest challenges for the industry during the pandemic. With such a long time between lay-up and ramp-up, we ask about current recruitment and training challenges and examine the people pipeline for the future and how it might affect ongoing service levels Sponsored by: Moderator:Richard J. Vogel, Industry Consultant and former Cruise Line CEO Matthew Jaenicke, Group Managing Director VIKING MARITIME GROUP Lucy Hodgson, Global Recruitment Manager V.SHIPS LEISURE Chris Coates, Chief Commercial Officer AMBASSADOR CRUISE LINE Raquel López, Port Agency Manager UK, Portugal and Spain INTERCRUISES SHORESIDE AND PORT SERVICES Gabriele Bassi, Editor CRUISING JOURNAL 10.30 Case study: Setting Up a New Cruise Region Elisabetta De Nardo, Vice President Port Development MSC CRUISES Ghassan Khan, Chief Strategic Officer CRUISE SAUDI
11.15 Presentation: Passenger sentiment towards cruising - The Cruisecritic.com survey Adam Coulter, Managing Editor CRUISE CRITIC UK
11.30 Session 5:RECOVERING SALES AND REVENUES - We have a long way to go to achieve the revenues of up to 2019. What has the 2021 Restart done to attract both experienced and "new to cruise" guests and what are the main sales and marketing strategies and messages going forward? Sponsored by: Moderator:Aimilia Papachristou, Secretary General MEDCRUISE Jo Rzymowska, VP & Managing Director EMEA CELEBRITY CRUISES Bob Dixon, Director EMEA and Asia Sales CUNARD LINE Eamonn Ferrin, VP International Business NORWEGIAN CRUISE LINE Roberto Alberti, Chief Commercial Officer, COSTA CRUISES 12.30 Master ICS quiz: announcement of the winner and closing of ICS David Selby, Managing Director TRAVELYIELDS LTD. Virginia López Valiente, CEO INTERNATIONAL CRUISE SUMMIT & CRUISES NEWS MEDIA GROUP
12.40 Networking and farewell lunch Sponsored by:
*Unless otherwise stated, speakers will be appearing in-person, in Madrid. *The International Cruise Summit and the Hotel Melia Castilla will comply with the highest health safety standards against COVID 19 and will implement all preventive health measures established by the relevant authorities, such as social distancing, hand sanitizers and the mandatory use of face masks in the conference room and all indoor spaces. Although the current infection rate and the progress of vaccinations are very positive, we will continue to review and comply with all preventative measures. The International Cruise Summit will provide antigen testing for those delegates whose countries require it on their return.
