A cruise ship is like a small floating town that sails along the ocean and disembarks from port to port and, as such many things occur. As a hospital service provider, we mainly encounter breaks due to falls or accidents on board, cardiology and cardiovascular problems. But also the crew, who work for periods of six to nine months outside their country of residence, have specific medical needs and are increasingly requesting trauma, dermatology, cardiology, dentistry or psychology services from us, for example.
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I would also like to highlight that since COVID, mental health cases have increased. It is a reality that from the international department of HM Hospitales we obviously address with a personalized care service, with exhaustive monitoring of the patient, during 24 hours. For us, the solution is in the port and we ensure that the patient is cared for at all times and we work in an agile and fast way so that the patient can return on board as soon as possible, safe and healthy.
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From our hospitals in Barcelona, Vigo, A Coruña, Málaga and Bilbao, we look after them in port and accompany them at all times so that they can return to the cruise before it embarks again. In the last 10 years of experience, we have encountered thousands of cases that reflect the most common diseases and pathologies of today's society and we can assure that the most important factor is to make the patient, whether cruise passenger or crew member, feel accompanied. at all times with personalized attention, speaking their language, informing them of their progress, contacting their families, managing their repatriation, processing certificates and permits and even coordinating all the necessary services, as if we were their concierge.
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Life on a cruise ship is idyllic but it also has its challenges, and at HM International we offer solutions to ensure the physical, mental and emotional well-being of all those who live aboard this small city.