09.00 - 09.20Inauguration of the International Cruise Summit 2023 Miguel Ángel Sanz Castedo, Director General TURESPAÑA Álvaro Rodríguez Dapena, President of PUERTOS DEL ESTADO Virginia López Valiente, CEO CRUISES NEWS MEDIA GROUP - INTERNATIONAL CRUISE SUMMIT
09.20 - 09.35Introduction David Selby, Managing Director TRAVELYIELDS LTD - Director of the conference
09.35 - 09.55 Presentation: Outlook for the cruise industry - As seen from outside Alistair Pritchard, Lead Partner - Travel, Cruise & Aviation DELOITTE UK
09.55 - 10.50 Session 1: THE LEADER’S PANEL 2023 has been the “year of the full return” to cruising, but as we look ahead, we invite our panel of top industry leaders to identify and discuss the strategic opportunities and challenges of the coming years. Moderator: Virginia Quintairos, Global Business Development Director INTERCRUISES SHORESIDE AND PORT SERVICES Jonathan Daniels, Chief Executive and Port Director PORT EVERGLADES Andrea Zito, CEO SWAN HELLENIC Figen Ayan, Chief Port Officer at GALATAPORT ISTANBUL & President at MEDCRUISE Marie-Caroline Laurent, Director General Europe CRUISE LINES INTERNATIONAL ASSOCIATION Christopher Prelog, President WINDSTAR CRUISES
10.50 - 11.10 Presentation: MARKET TRENDS IN ASIA AND THEIR IMPACT ON EUROPE Dickson Chin, Managing Director Port Agency WALLEM GROUP - HONG KONG
11.10 - 11.30 Presentation: What’s happening “Down Under” Kevin O'Sullivan, Former Chief Executive Officer NEW ZEALAND CRUISE ASSOCIATION
11.30 - 12.00 Coffee break
Sponsored by
12.00 - 12.20 Presentation:Helping Communities Through Business Integration Martina Maria Paola Rossi, Manager International Destination Development ROYAL CARIBBEAN GROUP
12.20 - 12.50 The interview Christopher Prelog, President WINDSTAR CRUISES interviewed by Virginia López Valiente, CEO INTERNATIONAL CRUISE SUMMIT & CRUISES NEWS MEDIA GROUP
12.50 - 13.35 Session 2: DRY DOCKS AND SHIP REBRANDING Whilst dry-dock periods are a “must”, taking a ship out of service means a loss of revenue to cruise lines and therefore time out must be minimised. What are the pressures and challenges in managing such tight schedules and what are the penalties for over-running? Also, what are the key considerations on where to spend the “multi-million-dollar upgrades” we often hear about when 2nd hand ships are bought? Moderator: Mark Robinson, CEO/Owner INTERNATIONAL CRUISE AND TOURISM CONSULTING Nohemí Alcaucer Martí, Port Ops Logistics Director INTERCRUISES SHORESIDE AND PORT SERVICES Nick Hughes, Chief Operations Officer AMBASSADOR CRUISE LINE Spyros Almpertis, Vice President Port Ops Itinerary Planning & Fuel Management CRYSTAL CRUISES Paul Pearson, Commercial Manager NAVANTIA SHIPYARD CÁDIZ Marios Polydorou, Vice President Business Development CELESTYAL CRUISES
Session sponsored by
13.35 - 14.00 Conversation 1 to 1 Conference Director David Selby talks with Sander Groothuis, Vice President Port & Shore Operations CARNIVAL UK (P&O, CUNARD)
14.00 - 15.15 Networking lunch
15.15 - 15.35 Presentation: Baltic cruising without Saint Petersburg - The new narrative Klaus Bondam, Managing Director CRUISE BALTIC
15.35 - 15.55 Presentation: Sustainable food procurement in cruise destinations Philippe Faucher, Senior Vice President THE APOLLO GROUP
15.55 - 16.25 Conversation:Tackling the sustainability concerns of ports & destinations Linden Coppell, Vice President Sustainability and ESG MSC CRUISES Lucienne Damm, Head of Sustainability TUI CRUISES (Hapag Lloyd Cruises and Mein Schiff) With Jens Skrede, Managing Director CRUISE EUROPE Nicky Guerrero, Secretary General MEDCRUISE
Conversation sponsored by
16.25 - 16.45 Master ICS:Round of questions and winner David Selby, Managing Director TRAVELYIELDS LTD.
Sponsored by
16.45 - 17.30 Session 3: SALES & MARKETING TRENDS AND STRATEGIES What’s new in commercial strategy and the marketing of cruises to consumers - How has COVID changed the way that cruises are marketed to the general population? What are the new innovations in the commercial and marketing sector that have fired the imagination of consumers? We examine the latest developments and ask what more destinations can do to attract more cruise line customers, either directly or indirectly with cruise lines. Moderator: Richard Vogel, Consultant & Business Advisor - Former CEO Pullmantur Cruceros and TUI Cruises Stuart Byron, Director of Sales UK, Ireland and Spain ROYAL CARIBBEAN INTERNATIONAL Riet Goetschalckx, Sales Director Mainland EU, ME, Africa OCEANIA CRUISES Bob Dixon, Sales Director EMEA CUNARD LINE and P&O CRUISES Andreas Nüssel, Managing Director Europe SILVERSEA CRUISES Matt Lebbern, Sales Manager Europe and new Markets VIRGIN VOYAGES Phil Nuttall, CEO THE TRAVEL VILLAGE GROUP
Session sponsored by
17.30 Closing of the first day
20.00 Food and drinks ICS party
Exclusive for speakers, sponsors and media
MAU MAU - Padre Damián, 23 12 mins walking distance from the Melia Castilla Hotel - 5 mins taxi
Sponsored by
22.00 Open for the rest of delegates - Cash bar
15th NOVEMBER
09.00 - 09.20 Presentation:View from north America/Caribbean Jonathan Daniels, Chief Executive Officer PORT EVERGLADES
09.20 - 10.05 Session 4: REMOTE, EMERGING AND ISLAND DESTINATIONS In so many cases, cruising is the best way to experience the more remote parts of countries. However, in some of these out-of-the-way places, or in destinations that have few calls per year, operational challenges in delivering great experiences at reasonable rates are real. We discuss best practices in overcoming hurdles in delivering the best guest experiences. Moderator: Steven Young, Non-Executive Director POOLE HARBOUR and SOLENT STEVEDORES Jacqui Nobile, Senior Destination Services Operations Manager MARELLA CRUISES Sander Groothuis, Vice President Port & Shore Operations CARNIVAL UK (P&O, CUNARD) Linda Vazquez, Vice President Destination Marketing HAWAII TOURISM AUTHORITY Frédérique Patry, Senior Manager Itinerary Design SILVERSEA CRUISES Leyla Oner Guncavdi, Chief Executive Officer TURA TURIZM
Session sponsored by
10.05 - 10.25 Presentation:Promoting mental health on board cruise ships Nuno Tavares Lopes, Director of Medical and Public Health CARNIVAL MARITIME
10.25 - 11.00 EES/ETIAS - What you need to know The rules of travel to Europe have changed. Starting from 2024, some 1.4 billion people from over 60 currently visa exempt countries are required to have a travel authorisation to enter most European countries. What does it mean for cruise lines and ports? Experts from FRONTEX, the European Border and Coast guard Agency explain more and answer questions from a well-known cruise line and port agent. Moderator: David Selby, Managing Director TRAVELYIELDS LTD. Izabella Cooper, Senior Stakeholder Management Officer ETIAS Central Office FRONTEX Georgios Tsakalis, Carrier Support Operator ETIAS Central Unit Division FRONTEX With Hans Chen Braas, Manager, Cruise & Yachts BLUE WATER SHIPPING Alessandro Carollo, Director Government Relations ROYAL CARIBBEAN GROUP
Session sponsored by
11.00 - 11.30 Presentation:Marketing & delivering to the LGBTQIA+ community Oriol Pamies, Founder and President QUEER DESTINATIONS Ltd
11.30 - 11.50 Presentation:Bringing destinations to life using Mobile Apps and Augmented Reality Jessica Wright, Managing Director PEEL X
11.50 - 12.10 Presentation:Introducing Icon of the Seas Stuart Byron, Director of Sales ROYAL CARIBBEAN INTERNATIONAL
12.10 - 12.35 Session 5: ASK THE INTERVIEWERS Delegates get the chance to put questions to some of our expert moderators on the industry issues of their choice. Moderator: David Selby, Managing Director TRAVELYIELDS LTD. Virginia Quintairos, Global Business Development Director INTERCRUISES SHORESIDE AND PORT SERVICES Nicky Guerrero, Secretary General MEDCRUISE Richard Vogel, Consultant & Business Advisor - Former CEO Pullmantur Cruceros and TUI Cruises Mark Robinson, CEO/Owner International Cruise and Tourism Consulting Steven Young, Non-Executive Director POOLE HARBOUR and SOLENT STEVEDORES
12.35 Closing Virginia López Valiente, CEO CRUISES NEWS MEDIA GROUP David Selby, Managing Director TRAVELYIELDS LTD.
